Shipping Policy

Shipping Policy
At Real Japanese Green Tea, we are committed to delivering your order in the quickest and most cost-effective way possible.

Shipping Methods and Costs
We offer a variety of shipping methods to meet your needs. The specific shipping methods available will depend on your shipping address and the size and weight of your order. Shipping costs are calculated at checkout based on these factors.

Processing Time
Orders are typically processed within 1-2 business days. Processing time does not include weekends or holidays.

Delivery Time
Once your order has been processed, the delivery time will depend on the shipping method you select. We will provide an estimated delivery date at checkout.

International Shipping
We are proud to offer international shipping. Please note that customs, duties, and taxes are not included in our shipping costs and are the responsibility of the customer.

Tracking Your Order
Once your order has shipped, we will send you a shipping confirmation email with a link to track your order.

Shipping Issues
If you experience any issues with your order, such as non-delivery or damage during transit, please contact our customer service team at realjapanesegreentea@gmail.com. We will do our best to resolve the issue as quickly as possible.

Please note that Real Japanese Green Tea is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.